Terms and Conditions

For the best experience with us 🛍️

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Casa Doce website (casadoce.co) and making purchases with us, you accept these terms and conditions. If you disagree, please do not use our services.

2. Our Products

Casa Doce offers products in the categories of: Trends, Beauty, Party Supplies, and Home Linens. We strive to present the most accurate information possible, but there may be slight variations in colors or details.

3. Prices and Payments

  • All prices are in Colombian Pesos (COP) and include VAT
  • We reserve the right to modify prices without prior notice
  • We accept payments via bank transfer, Nequi, Daviplata, and other methods
  • Payment is confirmed once the transaction is verified

4. Shipping 🚚

We ship all over Colombia! 🇨🇴

  • Delivery times vary depending on the destination city (3-7 business days)
  • Shipping cost is calculated based on weight and destination
  • Once dispatched, you will receive a tracking number
  • Casa Doce is not responsible for carrier delays

5. Changes and Returns

Your satisfaction is our priority:

  • You have 5 business days after receiving your order to request a change
  • The product must be in perfect condition and unused
  • Shipping costs for changes are the customer's responsibility
  • Changes do not apply to personalized or promotional products

6. Warranties

We offer warranty for manufacturing defects. If your product arrives damaged or defective, contact us within 48 hours of receipt with photos of the product.

7. Intellectual Property

All content on this website (logos, images, text) is the property of Casa Doce. Reproduction without express authorization is not permitted.

8. Website Use

By using our site you agree to:

  • Provide truthful and up-to-date information
  • Not use the site for illegal or unauthorized purposes
  • Not attempt to access restricted areas of the site

9. Limitation of Liability

Casa Doce will not be liable for indirect damages, data loss, or service interruptions beyond our control.

10. Modifications

We reserve the right to modify these terms at any time. Changes will take effect when published on this page.

11. Contact

Have questions about these terms? Feel free to write to us!

12. Applicable Law

These terms are governed by the laws of the Republic of Colombia. Any dispute will be submitted to the competent courts of Colombia.

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